This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone: 07899 617628, Email: [email protected]
Consult Justine is the trading name of Justine MacArthur
Cookie Policy
Information Collection and Processing
We might collect information from you in a number of ways including our use of Google analytics cookies, when you use your Consult Justine or associated account, when you ask to receive our newsletters or general information and when you contact us with enquiries and comments.
As and when you take an action such as those above we process personal information such as your contact information, any correspondence between us or website visit details.
How The Information Is Used
Consult Justine processes the data in compliance with applicable data protection laws and regulations. We process the data to provide you with the information and services you requested including newsletters and for administrative purposes. Should you choose not to receive further information about us and our services, please contact us – see ‘Contact us’ below.
Disclosure
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements; or to protect the rights, property, or safety of Consult Justine or others.
Cookies
The Consult-Justine.co.uk website uses cookies that allow us to monitor the use of our website. This is for analytical purposes only and the information we gather cannot be used to identify you as an individual.
For more information about cookies and the type of cookies our website uses, please read the frequently asked questions we have prepared below.
What is a Cookie?
A cookie is a small text file which is generated by a website and stored in a folder on your computer. The cookie stored is unique to your computer.
Why Are Cookies Needed?
Cookies are needed to make websites work better and improve your experience when visiting our website. For example when you add an item to your shopping cart on the eBay website the contents of the shopping cart are stored in the cookie. Another example would be when you log into a webmail service such as Hotmail or Gmail a cookie is generated that confirms you are logged in. When you log off the cookie is deleted. This means if someone goes back to your webmail address they will not be able to read your emails.
What Information Do Cookies Generate For Consult Justine?
We use cookies to record visits to the website. This helps us to identify which parts of the website are popular and which are less so.
Cookies DO allow us to:
- Identify a computer to a website
- Store information generated by a website
Cookies DO NOT allow us to:
- Identify a computer’s owner to a website
- Gather information from a computer
How Do I Keep Cookies Off My Computer?
All major browsers have options that will restrict the use of cookies. These can be changed by accessing your browser’s ‘Settings’.
Customer Privacy Notice
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
- Names and contact details
- Addresses
- Occupation
- Payment details (including card or bank information for transfers and direct debits)
- Transaction data (including details about payments to and from you and details of products and services you have purchased)
- Video recordings – permission asked at each event
- Audio recordings (eg calls) – permission asked at each event
- Records of meetings and decisions
We collect or use the following personal information for information updates or marketing purposes:
- Names and contact details
We collect or use the following personal information to protect client welfare:
- Names and contact information
- Client account information
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information to protect client welfare are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
- Directly from you
- Publicly available sources
- Credit reference agencies
- Providers of marketing lists and other personal information
How long we keep information
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113